Not sure what it is
General repair, foreign and domestic
- What the shop does
Car and truck care and general repair. Describe it on the phone; the shop diagnoses with Mitchell 1 and Identifix and gives you a straightforward estimate with your options.
- Warranty
Qualifying repairs and services carry the NAPA AutoCare warranty: 24 months or 24,000 miles, parts and labor. Ask whether yours qualifies. How it works
- More
- General repair at Bob's
Have ready when you callYear, make and model; what it's doing and since when; whether you'll be dropping it off.
Brakes
Brake repair and service, cars and trucks
- What the shop does
Brake repair and service on foreign and domestic cars and trucks.
- Warranty
If the brake job is a qualifying repair, it carries the NAPA AutoCare 24-month/24,000-mile warranty on parts and labor. Ask when you call.
- More
- Brakes at Bob's
Have ready when you callYear, make and model; what you hear or feel, and when it happens (stopping, turning, cold mornings).
A/C or heat
A/C repair, heating and cooling
- What the shop does
A/C repair and heating and cooling service.
- From the shop's tips
Signs of an A/C leak: weaker cooling, a hissing sound, oily residue, windows that fog and odd smells. Low refrigerant can damage the compressor, because refrigerant “helps carry lubricating oil through the system.” Read the tip
- Warranty
Qualifying repairs carry the NAPA AutoCare 24-month/24,000-mile warranty. Ask whether yours qualifies.
Have ready when you callWhich of those signs you've noticed, and whether the heat works too.
Running hot or shifting badly
Engine and transmission repair
- What the shop does
Transmission repair and engine work. When a replacement engine or transmission is the answer, the shop uses Jasper units.
- From the shop's tips
Overheating usually comes down to low coolant or a leak, the thermostat, the radiator, the water pump or the cooling fan. If the gauge climbs, pull over and let it cool: “Avoid removing the radiator or cooling system pressure cap while the engine is hot.” Read the tip
- Warranty
Qualifying repairs carry the NAPA AutoCare 24/24 warranty. The shop also displays Jasper's own warranty for Jasper units; ask for the terms that come with yours. Details
Have ready when you callWhat the temperature gauge or shifting does, and whether the car is still drivable.
A warning light is on
Electrical repair and diagnosis
- What the shop does
Electrical repair and warning-light diagnosis, using Mitchell 1 and Identifix, the repair-information systems the shop lists on its own site.
- Warranty
Qualifying repairs carry the NAPA AutoCare 24-month/24,000-mile warranty. Ask whether yours qualifies.
- More
- Electrical at Bob's
Have ready when you callWhich light, whether it's steady or flashing, and anything else the car started doing at the same time.
Maintenance
General maintenance, foreign and domestic
- What the shop does
General maintenance to keep a car or truck running.
- From the shop's tips
“Most cars need an oil change every 3,000 to 5,000 miles.” More tips
- More
- Maintenance at Bob's
Have ready when you callYour mileage and when the last service was done.
