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A question for the estimate

Know the boundary
of the coverage.

Ask which proposed repairs qualify. The NAPA AutoCare Peace of Mind Warranty is conditional, not a promise covering every job.

Bob’s Automotive on Ridge Road: white siding, three service bays, flowerpots and office door 4215.
Bob’s Automotive · 4215 Ridge Road, Cleveland
24

months or 24,000 miles
whichever comes first

Qualifying parts and labor.

The shop’s published NAPA terms cover parts and labor on qualifying repairs and services. Coverage is included without an extra charge with qualifying work.

Ask Bob to identify the eligible work and explain the conditions before you agree.

Ask Bob about qualifying work

What about the extension?

The shop publishes an extension to 36 months / 36,000 miles with the NAPA AutoCare EasyPay credit card. Ask for current eligibility and terms; credit approval is not promised.

What if I’m away?

The published warranty says more than 14,000 locations honor the coverage. Confirm the process before arranging work elsewhere.

NAPA: 1-800-538-6272

Is Jasper the same warranty?

No. The shop’s Jasper vendor badge states 3 years / 100,000 miles for Jasper units. It is not the NAPA warranty above or a verified blanket warranty for Bob’s work. Ask for the exact terms that come with your particular engine or transmission.

Bring the coverage
question into the call.

Prepare estimate questionsThe shop’s published warranty

Other references: the business-linked BBB profile and Car Care Aware.